General Overview of our Premises
Our Retail Outlet and Main Office
From the start Unicare's main hub has been situated in St Luke’s Road, Gwardamangia
when our first outlet was opened in 2004. G’Mangia is an area well known with Medical
services and supplies due to the presence of the only Rehabilitation Hospital on
the island only 100meters down St Luke’s Road. Today, thanks to our drive and commitment
to service we run a showroom and retail outlet spanning an area of just over 120m
2.
We are proud to say that we have the most comprehensive range of medical equipment
supplies under one roof on the island. Our flag ship is our after self service.
The showroom is fully accessible for wheelchair users and is complemented with a
30 minutes parking for Blue Sticker holders. All our staff are carefully selected
to give the service desired.
The retail back office is home to our offices where assessments, enquiries and meetings
are processed. These offices also house our accounts department and import/export
department.
Main Stores
Our main stores are situated opposite our main outlet so as to be as efficient as
possible while meeting our customers’ needs promptly . Our stores are set over 280m
2
and house our vast selection of products. Our Stores also house our service department
where repairs, inspections and services of equipment are carried out.
Rehabilitation Outlet
Our new rehabilitation outlet is within the grounds of St Luke’s hospital housed
in the Rehabilitation Hospital Karin Grech . Its primary aim is to be as close as
possible to the user and the therapists alike. The showroom is fully accessible
for wheelchair users. Now they have the possibility to try the equipment, get feedback
and experience the products before they purchase. Our shop attendant is a qualified
nurse with over 20 years of experience working with less able and elderly patients.
He is also trained on selecting the right equipment and what best suit the individual
needs.
All this could be carried out without having to leave the hospital and before discharged
. This makes it easier to the user and relatives to be more familiar with the equipment
before they are returned in the community.
Gozo Outlet
Our outlet set in Victoria, Gozo is strategically placed so as to facilitate a better
service to our Gozitan clients. A large variety of our products are on display and
available for purchase so that the patient does not have to travel far for the items
they need. Assessments and quotations are carried out by a professional Physiotherapist.
The showroom is fully accessible for wheelchair users .
We value your comments and we urge you to help us refine our service and products.
Send us an e-mail today on info@unicare.com.mt with your ideas, products or services
you would like us to include..